Navigator Connect can't login, what port does it use?

Offline Dean Lyon Wed, Oct 28 2015 4:46 PM

It seems that from inside our company we have issues logging into Connect. Is there a port other than 80 that the login uses? Is there some configuration that our internet support could allow?

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0 Offline Darius Rimasauskas Thu, Oct 29 2015 2:10 AM
Dean, I would suggest you look at support solution of CONNECTION client FAQ: http://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/23899.connection-client-faq

or at this forum post with the same Navigator CONNECT Edition proxy issue: http://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/f/343368/t/110808

Darius
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0 Offline Darius Rimasauskas Thu, Oct 29 2015 2:10 AM
Dean, I would suggest you look at support solution of CONNECTION client FAQ: http://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/23899.connection-client-faq

or at this forum post with the same Navigator CONNECT Edition proxy issue: http://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/f/343368/t/110808

Darius
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0 Offline Dean Lyon Thu, Oct 29 2015 10:00 AM in reply to Darius Rimasauskas
Darius, I am not sure where this proxy information goes. For my testing I am using Mobile Navigator on our company network. I attempted to get to the sites listed in the thread. I was able to login successfully to buddi from my work computer. however, the others mainly redirected to Bing with their address in the search bar. They were not blocked by our filter, or I would have gotten a message that they were blocked. I am not sure what I need to ask IT to change.
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0 Offline Tamicca Sellars Fri, Oct 30 2015 9:56 AM in reply to Dean Lyon
Hello Dean,

You need to create an environment variable with the proxy information. The environment variable and an example of how it's entered is listed in the CONNECTION client FAQ:
communities.bentley.com/.../23899.connection-client-faq

From the FAQ:
For Bentley Navigator CONNECT Edition you have to create an environment variable with the proxy information.

https_proxy=username:password@machine-name:port -for authenticating proxies
https_proxy=machine-name:port -for non-authenticating proxies

Example of non-authenticating: https_proxy=127.0.0.1:8888

HTH

Regards,

Tamicca Sellars
Product Manager I
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