In Deliverables Management when reviewing files via ProjectWise Explorer and the DM connector at one point on the users PC, they were able to open PDF in Bluebeam. Then something changed and we cannot pinpoint what, all of a sudden it opens the files in PDF Markup in the web. We have disabled the following option in the installer (screenshot) thinking that was what controls it however any time you click on a pdf via the incoming or outgoing DM connector window it opens via PDF Markup in the web.
Hello Ranveer, "PDF Markup Service Integration" option in PW Explorer installer means that user will be able to open PDF file from ProjectWise Explorer in PDF Markup service (right-click on document and select open in PDF markup). In Deliverables Management we implemented PDF markup integration with PDF Markup service and Issue Resolution Service with full workflow in mind (this integration cannot be turned off). So when you try to open PDF file from Transmittal or Submittal it will always open PDF in PDF Markup in browser. You can read more about this feature in help: docs.bentley.com/.../GUID-936A1DF7-4ECE-4DF0-878D-05220D6C83A2.html