Rules Engine - Update title blocks fails

I am finishing a configuration of the PWRE and I'd like to use the function to update the title block as the last step.

Every time I enable this, when the function run an error is thrown in PWE "Error updating
document title blocks (Document name: XXXXXX).

In the PWC.log file a number of errors are thrown indicating that the update is failing due to a duplicate value reported by the index i_dms_doc_2.  I assume that the duplication must be on the version number, which I have not configured.

If I do not enable the title block update in the RE the process works correctly.

Has anyone else run into this, or have any ideas?

 

Thank you,

Scott

Parents
  • Hi, I have the same problem which only affects a handful of users. When these specific users try to advance a document, they get the error "Last Error [-50001]  - Error updating document title blocks (Document name: XXXXXX)". It only happens with two users, and what is most baffling, for one of them it only happens in a specific folder for a specific workflow state. No problems with this for other users, all work as intended.

    Anyone has any ideas of what could be happening and why it only affects certain users? Is there a PW temp folder or registry value that needs to be cleaned in these users' machines?

    Thanks,

    Sergio

Reply
  • Hi, I have the same problem which only affects a handful of users. When these specific users try to advance a document, they get the error "Last Error [-50001]  - Error updating document title blocks (Document name: XXXXXX)". It only happens with two users, and what is most baffling, for one of them it only happens in a specific folder for a specific workflow state. No problems with this for other users, all work as intended.

    Anyone has any ideas of what could be happening and why it only affects certain users? Is there a PW temp folder or registry value that needs to be cleaned in these users' machines?

    Thanks,

    Sergio

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