Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
ProjectWise
  • Product Communities
ProjectWise
ProjectWise Design Integration Forum Projectwise & VPN
    • Sign In

    • State Not Answered
    • Replies 5 replies
    • Subscribers 65 subscribers
    • Views 4841 views
    • Users 0 members are here

    Projectwise & VPN

    ChrisRevuelta
    Offline ChrisRevuelta over 8 years ago

    Running ProjectWise Explorer I also use a VPN  from  my current country of residence...

    If I start my VPN connection and then try to connect to the database, it will fail. As soon as the VPN is disconnected, things work fine.

    Anybody any ideas as to why?

    • Sign in to reply
    • Cancel
    Parents
    • Stephen Herrick
      0 Offline Stephen Herrick Tue, Oct 20 2015 10:55 AM
      Curious,
      You state that once the VPN is disconnected PW opens fine. Do you have the DNS and Datasource set to your PW Gateway server? If so change it to your Integration server or Caching Server, then connect VPN, and start PW.
      • Cancel
      • Vote Up 0 Vote Down
      • Sign in to reply
      • Verify Answer
      • Cancel
    • ChrisRevuelta
      0 Offline ChrisRevuelta Fri, Oct 23 2015 1:09 AM in reply to Stephen Herrick
      Hi Stephen,

      I don't use a gateway server for the moment, just in-house on the integration server... could be that the integration server also hosts the active directory/domain part of the problem?
      • Cancel
      • Vote Up 0 Vote Down
      • Sign in to reply
      • Verify Answer
      • Cancel
    • Stephen Herrick
      0 Offline Stephen Herrick Fri, Oct 23 2015 10:00 AM in reply to ChrisRevuelta
      Setting up the gateway in your company DMZ would/should resolve not only your issue but would provide external access to your PW infrastructure and would eliminate the need for VPN. But per Kevin's previous thread, I am assuming all of this without knowing the big picture, if nothing else contact TSG they can help you with the logs, and find out where the network issue is.
      • Cancel
      • Vote Up 0 Vote Down
      • Sign in to reply
      • Verify Answer
      • Cancel
    Reply
    • Stephen Herrick
      0 Offline Stephen Herrick Fri, Oct 23 2015 10:00 AM in reply to ChrisRevuelta
      Setting up the gateway in your company DMZ would/should resolve not only your issue but would provide external access to your PW infrastructure and would eliminate the need for VPN. But per Kevin's previous thread, I am assuming all of this without knowing the big picture, if nothing else contact TSG they can help you with the logs, and find out where the network issue is.
      • Cancel
      • Vote Up 0 Vote Down
      • Sign in to reply
      • Verify Answer
      • Cancel
    Children
    No Data

    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies