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ProjectWise Design Integration Forum Data Shortcut file not updating in
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    • CIVIL 3D 2015
    • C3D
    • civil 3d 2014
    • civil 3d 2013
    • civil 3d integration
    • Civil 3D

    Data Shortcut file not updating in

    David Dukes
    Offline David Dukes over 7 years ago

    Hi,

    I am having quite an issue with viewing new data shortcuts that have been created. I'm currently using C3D 2015 and PW.

    Stage 1 - In my design model I have added new networks to the data shortcut file. I then close the dwg and check in the file to PW. The 'Set working folder' is set correctly and open via the PW tab in C3D).

    Stage 2 - I then open the same file on a different machine using a different user account on PW (as the information is being used across a team. Again the 'set working folder' is correct).  The data shortcuts that were created at Stage 1 do not appear. 

    Stage 3 - I then open the design model again on the same machine and user account as Stage 1 and I can't see the new data shortcuts.

    it appears that the data shortcut file on PW doesn't update.

    It's getting very confusing as the process has worked fine in the past. 

    Does anyone have any ideas?

    Thanks in advance.

    Dave

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    • Ove Cervin
      0 Offline Ove Cervin Fri, Nov 6 2015 9:20 AM
      Hi Dave,
      We're facing he exact same issue here in our Project. We're setting up a new Environment for a large scale Project and are currently doing testing of workflows to make sure Everything is fine. Unfortunately it behaves as you mentioned - the Data shortcut Project doesn't update when changing users. It seems like the actual update/sync of the projectfile for Data shortcuts doesn't work.

      We have filed a support request on this (7000425184)

      We are running AutoAD Civil 3D 2015, sp1 and PW version .590 (including server add-ons and Mime etc)

      // Ove
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    • David Dukes
      0 Offline David Dukes Mon, Nov 9 2015 6:58 AM in reply to Ove Cervin
      Hi Ove,

      I've never seen this happen before, although previously I've used C3D 2014 and now C3D 2015. It was running smoothly until just recently.

      I have found a work around but it means copying all the files saved in the dms file in he PW working file on your c drive after you have created the data shortcuts. Once you have checked the file back in you need to overwrite the current files in the dms folder with the ones you copied. It then forces PW to read the data shortcuts. It's not the result and something I'm not going to use but it's an option.

      Please keep me posted if you can

      Thanks

      Dave
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    • JackiS
      0 Offline JackiS Tue, Nov 24 2015 1:42 PM in reply to David Dukes

      We re released the integration modules to support integration with ProjectWise CONNECT Edition which also support ProjectWise Explorer 08.11.11.590 and  includes fixes. The version is 08.11.11.855. I’d recommend starting off with installing that first and if that does not resolve the issue refer to this greenbook and following the steps outlined in this book:


      The document was put together by the developers that worked on the integration and Bentley Professional services. Stated in the simplest way, here is how to get an existing Project into ProjectWise:

      1. Drag and drop Master File with references into ProjectWise (but not the data shortcuts).
      2. Run scan ref on that folder to fix the broken x-refs links
      3. Open the master file from ProjectWise
      4. Create the Data Shortcuts
      a. Set Working Folder (dialog box should browse to ProjectWise folders
      b. Set Data shortcuts Project Folder (should be a sub folder in ProjectWise of folder above
      c. Import existing Data shortcuts folder (key in “dsimport” or select import from ProjectWise Ribbon)

      If you see an error displayed during import that there were no data shortcuts in the folder. The “Import data shortcut” command needs:

      1. The Civil 3D working directory folder should be selected (not a project folder, that is nested in working directory folder)
      2. Selected working directory should contain the project folder (not the particular data shortcuts used in old Civil 3D versions. If it contains particular data shortcuts, then project should be opened with ‘Data Shortcuts Editor’ and resaved with ‘Save As’ command . This operation should produce the project that can be used with import project command )
      3. After data shortcuts are resaved to the project you will need to open this local project once in Civil 3D and do ‘Validate’ for it (this will validate project and will generate ‘ShortcutsHistory.xml’ file that is required for integration to recognize the project on import)



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    • David Dukes
      0 Offline David Dukes Sun, Nov 29 2015 9:24 AM in reply to JackiS
      Hi JackiS

      Thanks for the reply.

      We noticed that the Product Version on C3D wasn't up to date. We updated it to the Service Pack 3 and it seems to be working ok now, thankfully.

      I hope this helps others.

      Dave Dukes
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    • PyroDave
      0 Offline PyroDave Wed, Dec 9 2015 6:44 AM
      Hi Dave,

      We are experiencing similar issues, and have found that reinstalling the integration module will fix a lot of it. Apparently, after an Autodesk update/service pack, you need to repair the integration module. It's interesting that your update to 2015 SP3 made things work better...

      Our issues are:
      1) user is not able to create shortcuts. They get a 'ProjectWise Error' message that says 'The drawing has not been saved to ProjectWise yet.' This continues despite saving and updating the server copy. Also, this is different than the normal Civil 3D message that says 'The drawing has not been saved yet.' Reinstall of the integration module fixes this, but the issue comes back. I suspect this is related to a user copying out or exporting files to work on them, although they do get the message while working on a checked-out dwg.
      2) user creates data shortcuts, but cannot see them, or another user cannot see them. This is similar to your issue. Reinstall of the integration module will fix this, but not consistently.

      Also, there may be an issue with replacing source objects - PW may require a consistent ID number (handle). This means that if you replace an object with a newly-created one, while maintaining the same object name, it may break the data shortcut. I haven't confirmed this behaviour yet, but it's something to keep in mind. Civil 3D lets you maintain references by either name or ID by default.

      Like you, these issues are a recent development for us. If you can, upgrade to Civil 3D 2016 - in addition to the new data shortcut manager functionality, it also doesn't require you to save the drawing in order to create a data shortcut.

      I've worked directly with the Autodesk developer of data shortcuts, and have requested to engage Bentley's experts on the Civil 3D integration module - no progress there yet.

      Dave de Jong.
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