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ProjectWise Design Integration Forum ProjectWise "Send to>Mail Recipient as Link" get Outlook freezes

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ProjectWise "Send to>Mail Recipient as Link" get Outlook freezes

Offline S. Hotte over 6 years ago

Hi,

ProjectWise Explorer Connect Edition version .203

Office 2016

Some users have Outlook freezes when they're using the Send to>Mail Recipient as Link command.

Anyone experiencing this problem?

Thanks,

SH

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0 Offline S. Hotte Thu, Aug 24 2017 10:53 AM
Random freeze.

Here are some screen shot when it happened, Outlook uses plain text instead of HTML, both PW and Outlook freezes:

SH
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0 Offline S. Hotte Thu, Aug 24 2017 10:53 AM
Random freeze.

Here are some screen shot when it happened, Outlook uses plain text instead of HTML, both PW and Outlook freezes:

SH
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0 Offline Arturas Zidonis Thu, Aug 24 2017 11:17 AM in reply to S. Hotte
Outlook makes plain text only on ProjectWise links or on all links? If all links are as plain text then change Ourlook settings.

When this crash issue started to occur? after Outlook upgrade maybe? Did you try to reinstall PW Explorer?
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