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ProjectWise Design Integration Forum ProjectWise "Send to>Mail Recipient as Link" get Outlook freezes

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ProjectWise "Send to>Mail Recipient as Link" get Outlook freezes

Offline S. Hotte over 6 years ago

Hi,

ProjectWise Explorer Connect Edition version .203

Office 2016

Some users have Outlook freezes when they're using the Send to>Mail Recipient as Link command.

Anyone experiencing this problem?

Thanks,

SH

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0 Offline S. Hotte Thu, Aug 24 2017 12:17 PM
Emails are plain text only when PW makes it freeze. All users have Windows10 machine with Office365 since 3 months now.

SH
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0 Offline Arturas Zidonis Fri, Aug 25 2017 3:02 AM in reply to S. Hotte
Is it possible for user to disable other add-ins (PDF x-change and Antidote) in Outlook and then try to Send To > Mail Recipient as Link ?

IF there won't be any difference I would suggest contacting Bentley Technical Support for deeper investigation.
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0 Offline Arturas Zidonis Fri, Aug 25 2017 3:02 AM in reply to S. Hotte
Is it possible for user to disable other add-ins (PDF x-change and Antidote) in Outlook and then try to Send To > Mail Recipient as Link ?

IF there won't be any difference I would suggest contacting Bentley Technical Support for deeper investigation.
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