I am getting this error message when I an tryin to open a URN link to a file mailed by my colleague.
I am using ProjewctWise Explorer Version 10.00.03.140
The Link to teh file is created is from Projectwise version 08.11.11.590.
Pleas ehelp to resolve.
Same issue at our company and this (https://pwstorageazure.blob.core.windows.net/public/pwlinkprocessorforupdate3setup20181001.zip) did not work.
Hmm. Works pretty well for us. Would need more details to debug for you.
BTW, we generate a log at c:\users\user.name\AppData\Roaming\Bentley\Logs\ of the format: PWLinkProcessorForUpdate3_20181001.log. Should show you the fixed link (with the trailing slash, if necessary) and the path to the pwc.exe.
Sorry, I didn't realize this doesn't fix previous links, it only helps new ones until I read Amber's response.
Well, it should fix previous links, too. If you have a document URN link (from anytime) with Update 3 installed, the link will not resolve correctly. If you install PWLinkProcessorForUpdate3, the link should resolve OK.
I installed the item you listed in the post above. I guess I cannot be sure what the sender of links in the past have used to create their links. Me personally, I always used URL. But will use this URN moving forward.
Is there a way to get something similar for URL links?Reading this thread I just tested and If I add a trailing backslash the files work fine.Not working: pw:\\server\example.pdfWorking: pw:\\server\example.pdf\While I can suggest to our users to use URN until the fix goes out, going through any older documents/emails will still be a pain.
Hmm. My experience with Update 3 and URLs (pw:// style links with full folder paths) is that they resolve correctly with no issues and no need to modify. This is not what you're seeing? I agree that using the URN is the best practice to make for a permanent link that accounts for moved files, but the URL with the full path seems to resolve correctly in my testing. Note that I am copying the link onto my clipboard and then pasting it into an email or other document that supports hyperlinking.