I am getting this error message when I an tryin to open a URN link to a file mailed by my colleague.
I am using ProjewctWise Explorer Version 10.00.03.140
The Link to teh file is created is from Projectwise version 08.11.11.590.
Pleas ehelp to resolve.
Thanks.
Ranadeep Basu.
See if this helps: https://pwstorageazure.blob.core.windows.net/public/pwlinkprocessorforupdate3setup20181001.zip
The good thing about this approach is that the Update 4 installer (or whatever they end up calling it) should naturally overwrite it.
Same issue at our company and this (https://pwstorageazure.blob.core.windows.net/public/pwlinkprocessorforupdate3setup20181001.zip) did not work.
Hmm. Works pretty well for us. Would need more details to debug for you.
BTW, we generate a log at c:\users\user.name\AppData\Roaming\Bentley\Logs\ of the format: PWLinkProcessorForUpdate3_20181001.log. Should show you the fixed link (with the trailing slash, if necessary) and the path to the pwc.exe.
Sorry, I didn't realize this doesn't fix previous links, it only helps new ones until I read Amber's response.
Well, it should fix previous links, too. If you have a document URN link (from anytime) with Update 3 installed, the link will not resolve correctly. If you install PWLinkProcessorForUpdate3, the link should resolve OK.