"No database connection is active at the moment" error

Hello All,

Has anyone seen (or continues to see / experience) "No database connection is active at the moment" error when printing from a ProjectWise-based Print Organizer Print Set (i.e. .pset and MicroStation Design Files are stored in a ProjectWise Work Area / Folder)? This error seems to present itself every time we work with a ProjectWise-based Print Organizer Print Set. In some cases, submitting a Single PDF print job fails (not sure how this error relates). Additionally, the Print Definition / MicroStation Design File, for which the print jobs fails, is always different (for the same .pset).

It should also be noted that we see the "Error copying document '<File Name>.dgn' to client. "Failed to write to XML file." error at the time of print job failure. Also, we are:

• Using MicroStation V8i (SELECTseries 4), Version 08.11.09.832
• Using GEOPAK Civil Suite V8i (SELECTseries 4), Version 08.11.09.878
• ProjectWise Explorer CONNECT Edition, Version 10.00.03.167
• Working with Bentley-hosted ProjectWise Servers / Datasources / Data Stores (Version 10.00.03.140)

If you have experienced this issue, and have a fix / workaround that you can share, I would be extremely grateful. Many thanks in advance!

Matt