Error 32768 - Cannot Login to Datasource

There is no V9i. If you are running V8i, that isn't supported on Windows 10, upgrade the client to Connect edition.

for further debugging you'll need to look at the log file and see what it says. You may need to edit the pwc.log.xml file in the Projectwise folder and increase logging levels to see appropriate log messages.

Thank you for your response. Correct, it is V8i, not sure why I put 9. Is the Connect Edition a free upgrade from the V8i? I am not seeing those files available in our FTP server.

Thank you for your response. Correct, it is V8i, not sure why I put 9. Is the Connect Edition a free upgrade from the V8i? I am not seeing those files available in our FTP server.

yes, it's free. you don't need to update the server side, connect client works with v8i servers. I see the download in Bentley's Fulfillment  Center under ProjectWise Explorer Client. Latest version is 10.00.03.262.

I have been searching for this all day - could you possibly provide the link? Thank you for your help.

https://select.bentley.com/FulfillmentCenter/

however your Bentley account needs permissions to be able to access it. Also you can try going to https://connect.bentley.com/ and seeing if the Software Downloads is enabled for you. If it is set the Brand to ProjectWise and apply, then look for ProjectWise Design Integration.

Thank you for that information. Our users here log in with a username and password and I am seeing that the ProjectWise Connect client needs an email account? I don't believe any of our users have ever created am account here. I created one in order to access the downloads but it appears that we need to be subscribed to some cloud service in order to see our projects? Wondering if this is accurate? 

Additionally, my account does NOT have access to the Software Downloads.

you'll need to talk to your Bentley account manager. The Connection client will be used for licensing all bentley software in the near future, many products already are including the recently released MicroStation V8i SS10.

Currently to use ProjectWise you do not need to have Connection client installed, but you'll get occasionally get annoying warning about it. The connection client will require an account from Bentley to work.

Separate from the Connection client Bentley has moved ProjectWise to per user licensing. It depends on your contract but you may already be paying for cloud services as part of your license, to my knowledge getting an account from Bentley does not start this, you'll have to see what's in your contract.