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ProjectWise Design Integration Forum Restore deleted version from recycle bin
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    Restore deleted version from recycle bin

    Jon Rizzo
    Jon Rizzo over 3 years ago

    A user accidentally deleted a previous version and wants to restore it from the Deleted Items folder.  When she tries, she gets the message "Error restoring from Deleted Items folder. Change the file name and try again".  

    How can the user restore this file and put it back as a previous version of an existing file?


    Jon

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    • Phil Conard
      0 Offline Phil Conard Mon, Mar 30 2020 2:31 PM

      What version of PW Server and PW Explorer are you running? 



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    • Jon Rizzo
      0 Jon Rizzo Mon, Mar 30 2020 3:39 PM in reply to Phil Conard

      we are running client version 10.00.03.271.  our server version is 10.0.3.140 though Bentley advised us to leave our caching servers at 10.00.02.265

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    • Phil Conard
      0 Offline Phil Conard Mon, Mar 30 2020 5:39 PM in reply to Jon Rizzo

      There is new functionality in the 3.2 PWDI Server release that will allow you to restore versions, metadata, and audit trail records. The server version also needs to be 3.2, not just the client, for full Deleted Items/Recycle bin functionality. 

      https://docs.bentley.com/LiveContent/web/ProjectWise%20Explorer%20Help-v9/en/GUID-57D5BD00-CAF7-47C5-9A44-FBD696792162.html



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    • Phil Conard
      0 Offline Phil Conard Mon, Mar 30 2020 5:39 PM in reply to Jon Rizzo

      There is new functionality in the 3.2 PWDI Server release that will allow you to restore versions, metadata, and audit trail records. The server version also needs to be 3.2, not just the client, for full Deleted Items/Recycle bin functionality. 

      https://docs.bentley.com/LiveContent/web/ProjectWise%20Explorer%20Help-v9/en/GUID-57D5BD00-CAF7-47C5-9A44-FBD696792162.html



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    • Jon Rizzo
      0 Jon Rizzo Tue, Mar 31 2020 8:15 AM in reply to Phil Conard

      I've been on the list for an upgrade ever since 3.2 came out, but managed services gave me an estimate of "maybe, hopefully by June".  That was before the coronavirus.  

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