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ProjectWise Design Integration Forum Audit trial not synchronized between ProjectWise web and ProjectWise Explorer
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    • Projectwise Explorer
    • Audit Trail
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    Audit trial not synchronized between ProjectWise web and ProjectWise Explorer

    MartinR
    Offline MartinR over 3 years ago

    Hi,

    Using the latest ProjectWise web, I have checked out a document. Looking at the audit trial in PW web, I can see that action recorded. However, when I switch to PW explorer, I can see that that document is checked out (lock sign and indicates it is checked out to me), but the audit trail did not get updated, and is not showing the check out action.

    Why is this happening?

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    • Mary Kay Sheahan
      Offline Mary Kay Sheahan Thu, Jun 4 2020 2:23 PM +1 verified
      Hi Martin, Did you have PW Explorer open to that file at the time you Checked it out? If so, refresh the view in PW Explorer for Lock/unlock and Audit Trail to update.
    • Mary Kay Sheahan
      +1 Offline Mary Kay Sheahan Thu, Jun 4 2020 2:23 PM

      Hi Martin,  Did you have PW Explorer open to that file at the time you Checked it out? If so, refresh the view in PW Explorer for Lock/unlock and Audit Trail to update.

      Answer Verified By: MartinR 

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    • MartinR
      0 Offline MartinR Fri, Jun 5 2020 5:29 AM in reply to Mary Kay Sheahan

      Hi Mary, ok my bad, my audit trail settings in PW explorer where not showing all actions.

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