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ProjectWise Design Integration Forum FREE option disabled on ProjectWise Web
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    FREE option disabled on ProjectWise Web

    Aitor de la Fuente
    Offline Aitor de la Fuente over 2 years ago

    Since we have started using ProjectWise Web, the option to Free a document when a Check Out has been performed is not available to any user, with the exception of administrator accounts.

    The option appears to everyone but cannot use it. All users can and could free their checked out documents in ProjectWise Explorer, in that sense the configuration from ProjectWise Administrator is correct.

    How can we solve this aspect?

    Best regards,

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    • Jacob Gearhart
      Offline Jacob Gearhart Mon, Dec 7 2020 2:49 PM in reply to Aitor de la Fuente +2 suggested
      Hi Aitor, I did some investigation and it looks like we have a bug with this feature when using servers using PW WSG Plugin version 3.2 or lower which is what your WSG is using. I am working on a fix…
    • Aitor de la Fuente
      0 Offline Aitor de la Fuente Mon, Dec 7 2020 4:10 AM in reply to Chris Andrew

      Well, it is a problem, because we manage access permissions with groups of users based on roles, never at the user level. PW Explorer has never worked this way, with the option of being able to Free at the user settings is enough. I do not understand how a user can check out a document and not be able to discard the changes, being obliged to check in... Disappointed

      Thank you for your time in answering me and I hope to find a solution that does not require reconfiguring the permissions of all our data sources or allowing all users to free any document...

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    • Chris Andrew
      0 Offline Chris Andrew Mon, Dec 7 2020 4:12 AM in reply to Aitor de la Fuente

      I hope so too. As our PW datasource are setup the same as yours

      Regards

      Chris


      AECOM Roads UK&I Digital Engineering, Design & Solutions Lead | Sector Information Management Lead

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    • Mary Kay Sheahan
      0 Offline Mary Kay Sheahan Mon, Dec 7 2020 1:19 PM in reply to Aitor de la Fuente

      Hi Aitor, do you know what version PW WSG plugin you are running? 

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    • Aitor de la Fuente
      0 Offline Aitor de la Fuente Mon, Dec 7 2020 2:01 PM in reply to Mary Kay Sheahan

      Hi Mary,

      I need to confirm that with our IT Department (on Wednesday), but I think we're running the 10.00.03.331 version of ProjectWise Design Integration Plug-in for WSG. It's installed on a virtual machine different than the ProjectWise Gateway Service and the required PW Explorer, that are the 10.00.03.280 version.

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    • Jacob Gearhart
      0 Offline Jacob Gearhart Mon, Dec 7 2020 2:49 PM in reply to Aitor de la Fuente

      Hi Aitor,

      I did some investigation and it looks like we have a bug with this feature when using servers using PW WSG Plugin version 3.2 or lower which is what your WSG is using. I am working on a fix now and we should have it fixed in our next release to production.

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