Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
ProjectWise
  • Product Communities
ProjectWise
ProjectWise Design Integration Forum 58510 Error - PW Explorer was running fine until recently getting this error
    • Sign In

    • Replies 2 replies
    • Subscribers 61 subscribers
    • Views 387 views
    • Users 0 members are here
    • Projectwise Explorer
    • ProjectWise V8i
    • ProjectWise

    58510 Error - PW Explorer was running fine until recently getting this error

    Nate Ritchie
    Offline Nate Ritchie over 2 years ago

    Hi all,

    We were successfully running ProjectWise Explorer for years in our office. Recently (it worked fine before) we are getting the 58510 error on several of our machines. Why?

    • We are a small office and rely on Client licenses from prime consultants to use ProjectWise. In other words, we do not currently have a PW license. Perhaps the primes have discontinued our client licenses?
    • I ran product activation wizard on the machines getting the error. See screen shot below. Explorer Client V8i is activated. Explorer Client says we don't have a license for this product. So do we need a license?
    • The thing I'm most confused about: why did this all work swimmingly before but now we get the 58510 error? What could have changed?

    Thanks!

    Nate

    • Sign in to reply
    • Cancel

    Top Replies

    • Phil Conard
      Offline Phil Conard Tue, Jun 22 2021 8:48 AM +1
      Hi Nate, It does sound like the organization that owns the datasource has changed the user setting and is now requiring that you provide your own license for ProjectWise Explorer. In the PW Admin console…
    • Nate Ritchie
      Offline Nate Ritchie Tue, Jun 22 2021 1:09 PM in reply to Phil Conard +1
      Yes Phil, you are correct. I was made aware that we are no longer receiving a client license from our prime consultant. We will be buying PW licenses through Virtuosity today.

    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies