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ProjectWise Design Integration Forum pwe will not open word documents 50002
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    • Projectwise Explorer
    • word
    • Windows 10
    • Application integration

    pwe will not open word documents 50002

    William Nelson
    Offline William Nelson over 2 years ago

    i cannot  get pwe to open word documents. I have check desktop integration, unistalled and reinstalled integration. I have checked the add-ins , that is all good. I even changed loadbehavior to 3. I removed associations for word. I have literally tried every thing listed. office 365, pwe connect 10.0.3.280

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    • Dustin McDuffie
      0 Offline Dustin McDuffie Mon, Jan 9 2023 9:32 AM in reply to Phil Conard

      Hey Phil - has there been a fix for this? Our users are on Explorer 3.434 & 3.453 but still experiencing this problem.

      Edit: I did notice two separate instances of add-ins for PW Integration. That could be it as well!

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    • William Nelson
      0 Offline William Nelson Tue, Jun 29 2021 9:43 AM in reply to Matt Kovach

      yes both projectwise addins are checked

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    • Matt Kovach
      0 Offline Matt Kovach Tue, Jun 29 2021 9:39 AM in reply to William Nelson

      Can you check this:

      Does this File exist in the Folder specified here? I'm a bit confused by the lack of PWOfficeAddIn.ConnectProxy_16 Subkeys in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office Keys. From my experience and understanding, these Keys determine the Load Behavior (I have them and all Office Applications seem to work just fine).

      On a somewhat related note, we did have issues with ProjectWise Explorer version 10.00.03.280 and Office Applications. If you opened a Word File (for example) from a Windows Folder and then went to open a Word File (Document) from ProjectWise Explorer (by double-clicking on it), you would be prompted to sign into a Datasource again. This issue was fixed in 10.00.04.434 (not sure about 10.00.03.3xx versions).

      ProjectWise Explorer CONNECT Edition, Version 10.00.03.453

      ProjectWise Drive, Version 2022.1.328

      OpenRoads Designer CONNECT Edition, Version 10.09.00.91

      OpenRoads Designer CE 202 Release 2, Version 10.10.21.4

      Power GEOPAK V8i (SELECTseries 10), Version 08.11.09.918

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    • William Nelson
      0 Offline William Nelson Tue, Jun 29 2021 9:02 AM in reply to Matt Kovach

      supposedly thats for 32bit. we have 64bit 10 and 64bit office but i did check there , there is addins but no pwofficeaddin

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    • Matt Kovach
      0 Offline Matt Kovach Tue, Jun 29 2021 8:59 AM in reply to William Nelson

      Do you see Keys here?:

      • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Excel\Addins
      • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Outlook\Addins
      • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins

      In addition to the PWOfficeAddIn.ConnectProxy_16 Subkey, you may also see the BSIPWOfficeAttr.AttrConnect.1 Subkey.

      ProjectWise Explorer CONNECT Edition, Version 10.00.03.453

      ProjectWise Drive, Version 2022.1.328

      OpenRoads Designer CONNECT Edition, Version 10.09.00.91

      OpenRoads Designer CE 202 Release 2, Version 10.10.21.4

      Power GEOPAK V8i (SELECTseries 10), Version 08.11.09.918

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