Either subsequent to MS Office product updates, or, delay in loading the cloud based apps, ProjectWise add-ons are being disabled for ProjectWise users and causing issues. The application associations are intact, but the ProjectWise menus are absent.
How are people management this and prevent add-ons from being disabled?
Open the Registry Editor and make sure the LoadBehavior keys are set to 3 for the following keys:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\BSIPWOfficeAttr.AttrConnect.1][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PWOfficeAddIn.ConnectProxy_16][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PWOfficeAddIn.ConnectProxy_16][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PWOfficeAddIn.ConnectProxy_16][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\BSIPWOfficeAttr.AttrConnect.1][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PWOfficeAddIn.ConnectProxy_16]
In my computing environment, I did not find the keys where shown in the original post. Instead, these keys are located here in my registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Excel\Addins\BSIPWOfficeAttr.AttrConnect.1][HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Excel\Addins\PWOfficeAddIn.ConnectProxy_16][HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Outlook\Addins\PWOfficeAddIn.ConnectProxy_16][HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\PowerPoint\Addins\PWOfficeAddIn.ConnectProxy_16][HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\BSIPWOfficeAttr.AttrConnect.1][HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\PWOfficeAddIn.ConnectProxy_16]
On 02/22/2023, my computing environment consisted of...
Microsoft® Windows 10 Version 21H2 (OS Build 19044.2486)Microsoft® Excel® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bitMicrosoft® Outlook® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bitMicrosoft® PowerPoint® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bitMicrosoft® Word for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bit
Keith's keys are for 64-bit Office on a 64-bit Operating System, or 32-bit Office on a 32-bit Operating System. Yours are for 32-bit Office on a 64-bit OS.