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ProjectWise Design Integration Forum MS Office Integrations
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    MS Office Integrations

    Jeff Bowlin
    Offline Jeff Bowlin over 1 year ago

    Either subsequent to MS Office product updates, or, delay in loading the cloud based apps, ProjectWise add-ons are being disabled for ProjectWise users and causing issues.  The application associations are intact, but the ProjectWise menus are absent.

    How are people management this and prevent add-ons from being disabled?

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    • Gary Turner
      Offline Gary Turner Wed, Oct 13 2021 1:33 PM +1
      It's one of our most common issues and everytime we speak to Bentley about it they say no one else mentions it. I have seen quite a few other companies saying that they disable or remove the integration…
    • Keith.Couvillion
      Offline Keith.Couvillion Thu, Oct 14 2021 12:49 PM +1
      Open the Registry Editor and make sure the LoadBehavior keys are set to 3 for the following keys: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\BSIPWOfficeAttr.AttrConnect.1] [HKEY_LOCAL_MACHINE…
    • Kevin van Haaren
      0 Offline Kevin van Haaren Wed, Oct 13 2021 9:47 AM

      We are seeing this too and it driving us slightly bonkers. I believe a repair install fixes it, if not it's an uninstall/reinstall which is super frustrating (so is a repair install to be honest).

       

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    • Gary Turner
      0 Offline Gary Turner Wed, Oct 13 2021 1:33 PM

      It's one of our most common issues and everytime we speak to Bentley about it they say no one else mentions it.  I have seen quite a few other companies saying that they disable or remove the integration tool but we utilise it for attribute exchange as well as the ability to open more that one file so have to live with the pain.

      The steps to fix the issue can vary.  Sometimes you can just do a repair other times you have to either reset/delete some registry entries or just re-enable the com addin.

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    • Keith.Couvillion
      0 Offline Keith.Couvillion Thu, Oct 14 2021 12:49 PM

      Open the Registry Editor and make sure the LoadBehavior keys are set to 3 for the following keys:

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\BSIPWOfficeAttr.AttrConnect.1]
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PWOfficeAddIn.ConnectProxy_16]
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PWOfficeAddIn.ConnectProxy_16]
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PWOfficeAddIn.ConnectProxy_16]
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\BSIPWOfficeAttr.AttrConnect.1]
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PWOfficeAddIn.ConnectProxy_16]

         
      This is a test

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    • Kim Young
      0 Offline Kim Young Wed, Feb 22 2023 10:09 AM in reply to Keith.Couvillion

      In my computing environment, I did not find the keys where shown in the original post.
      Instead, these keys are located here in my registry:

      [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Excel\Addins\BSIPWOfficeAttr.AttrConnect.1]
      [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Excel\Addins\PWOfficeAddIn.ConnectProxy_16]
      [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Outlook\Addins\PWOfficeAddIn.ConnectProxy_16]
      [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\PowerPoint\Addins\PWOfficeAddIn.ConnectProxy_16]
      [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\BSIPWOfficeAttr.AttrConnect.1]
      [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\PWOfficeAddIn.ConnectProxy_16]

      On 02/22/2023, my computing environment consisted of...

      Microsoft® Windows 10 Version 21H2 (OS Build 19044.2486)
      Microsoft® Excel® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bit
      Microsoft® Outlook® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bit
      Microsoft® PowerPoint® for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bit
      Microsoft® Word for Microsoft 365 MSO (Version 2208 Build 16.0.15601.20280) 32-bit

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    • Kevin van Haaren
      0 Offline Kevin van Haaren Wed, Feb 22 2023 10:15 AM in reply to Kim Young

      Keith's keys are for 64-bit Office on a 64-bit Operating System, or 32-bit Office on a 32-bit Operating System. Yours are for 32-bit Office on a 64-bit OS.

       

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