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ProjectWise Design Integration Forum Reference File issue - File Does Not Exist
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    Reference File issue - File Does Not Exist

    mwlong
    Offline mwlong over 1 year ago

    Some of our users have been experiencing issues with referencing files. We have a ProjectWise Managed Workspace. This happens with Microstation CONNECT U16 & ORD 2021 R1. PWE 10.00.03.434. I don't think there were any recent changes to our environment that would cause this issue.

    The issue we are seeing is when we try to attach a reference file Microstation/ORD is reporting that the file does not exist. Someone discovered a workaround to resolve the issue, but we did not need to perform a workaround previously. The workaround is to find the file in PWE, right-click on the file, select check out. Then you right-click again and check the file in or free the file. I also discovered you can select Refresh Local Copy. If the file does not exist in your local working directory you receive a message stating it does not exist. Either way it copies the file to your local working directory. At this point you are able to reference the file.

    It seems that Microstation/ORD is looking to the local working directory rather than PW for reference files. When I select Attach from the Reference Manager dialog PW opens. I checked under <Tools <Options and expand the Document dropdown the 2 options for "Use up to date local copy...." are not checked.

    What am I missing here? What other information do you need to help resolve the issue? 

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    • mwlong
      Offline mwlong Mon, Feb 21 2022 6:00 PM in reply to mwlong +1
      Just to follow up on our issue, this does not seem to be a PW issue. I believe I nailed it down to a bug in CONNECT U16/ORD 2021 R1. The files I am experiencing the issue with were mostly created with…
    • Jennifer Perry
      0 Offline Jennifer Perry Tue, Aug 23 2022 10:24 AM in reply to mwlong

      Any updates on this? I am having the same issue.

       

      Jennifer Perry

      Highway Design | Johnson, Mirmiran & Thompson, Inc.

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    • Sujaan Fareed
      0 Offline Sujaan Fareed Tue, May 16 2023 2:17 PM

      I have several of my users reporting this same issue using OPM U10.1 / MicroStation U16 + PWE 434.

      Bentley Case Number: CS0003721

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