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ProjectWise Design Integration Forum Workflowing a DGN state to state is very slow using ProjectWise Explorer Client version 10.00.03.453
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    Workflowing a DGN state to state is very slow using ProjectWise Explorer Client version 10.00.03.453

    Andrew Beer
    Offline Andrew Beer over 1 year ago

    Workflowing a DGN drawing from from one workflow state to the next state is very slow using ProjectWise Explorer Client version 10.00.03.453.

    It is taking about 30 seconds, where-as with ProjectWise Explorer Client version 08.11.11.590 it takes 2-3 seconds.  They use the same common ProjectWise Server version 10.00.03.140 in the backend.

    Something is wrong with version 10.00.03.453.  Not sure if earlier 10.00.03.XXX versions are like that or not.

    I'm trying to use that version as we are going to move to the latest MicroStation CE update, from the Select Series 10 version we are currently using. So ProjectWise Client version 10.00.03.453 is the latest version listed in the compatibility matrix for ProjectWise and MicroStation CE update 16.

    Can anyone help.  Thanks.

    Regards, Andrew Beer

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    • Kevin van Haaren
      0 Offline Kevin van Haaren Sun, Jul 24 2022 11:25 AM

      I don't think it's just 453 that is causing your problem. We don't use workflows extensively so I've only got a basic workflow setup in my testing datasource. No security ties to it, just 5 states to progress thru.

      Test was with servers at 10.00.03.280, client is 10.00.03.453, i don't think MicroStation version matters but I have Update 17 installed. I moved a dgn file back and forth between different states 5 or 6 times and each took a few seconds only, not even close to 5 seconds let alone 30.

      Possible issues:

      • I'm testing this at a time when there is very little ProjectWise traffic on our network
      • I'm using newer servers than you

      You'll probably need to open a ticket with Bentley to see if you can identify the particular issue. Things like load on the integration server have to be considered. If you're doing full text indexing or other file processing on the integration server that could affect this. Or maybe the issue is with your database server being overloaded.

       

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    • Andrew Beer
      0 Offline Andrew Beer Sun, Jul 24 2022 4:57 PM

      Thanks for the reply Kevin.

      There was no traffic on the server at the time.  We do have some security rights tied to the workflow states.  We do have full text indexing on.  It's quicker with pure raster files at about 4-5 seconds.  

      Our PW server is at version 10.00.03.140.  Because it's still the same normal speed using the old ProjectWise Explorer Client version 08.11.11.590, which is all using the same server, database and background process's it appears to be something the 10.00.03.453 version doesn't like.

      I have raised a ticket for this.  Thanks.

      Cheers, Andrew

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    • Phil Conard
      0 Offline Phil Conard Mon, Jul 25 2022 11:23 AM

      That PWDI Server version is 5 years old. Many performance improvements around WRE were introduced in the 3.2 servers. I would strongly recommend upgrading the PWDI server version to get the latest performance improvements for WRE. Also, do you have indexing on the integration server or is indexing offloaded to a secondary server? Indexing can be a resource hog and will degrade the performance of a PWDI Integration server. Here are the instructions on how to move your indexing to a secondary server:

      https://docs.bentley.com/LiveContent/web/ProjectWise%20Administrator%20Help-v11/en/GUID-7FF8C58B-30E0-6500-2CC8-A2418444E79A.html

      Regards,

      Phil



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    • Andrew Beer
      0 Offline Andrew Beer Mon, Jul 25 2022 5:00 PM in reply to Phil Conard

      Hi Phil,

      Thanks for that feedback.  We do have full text search on so there will be some load on the server with that.  Our actual database resides on another server. 

      But the fact that via the older ProjectWise Explorer Client version 08.11.11.590 it is all fine, makes me think it's something else going on.

      During the time that ProjectWise is trying to do the workflow there is no change or spike in the CPU usage on the ProjectWise Server machine.  In fact hard to see any CPU usage due to that process at all.  That's doing it using either the old PW client or the new PW client.

      So I guess we'll see what Bentley's have to say.  Thanks.

      Regards, Andrew

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    • David Nicholson
      0 Offline David Nicholson Tue, Jul 26 2022 8:04 PM

      Andrew, Are you referring to standard PW or WRE workflows?  With a hosted DI (10.00.03.721) and endpoints using PWE 10.00.03.434 with uStn Update 16, we have no issues.  We do make extensive use of WRE and it was almost unusable until processing moved from Client to Server.  Agree with Kevin, I dont think its the .453 version of  PWE.

      Regards,  David

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