Error 58218 - The checkout location is already in use.

Question

Hello, 
 We are using ProjectWise explorer version 10.00.03.453 and logging into another companies server to work. 
 ONE user on ONE computer cannot open a couple files they created 2 years ago. 
 
 If he remotes into another machine, he is able to open it. We searched and found information here: Using the CHKLCLEANUP Utility in ProjectWise [TN] 
 but this file does not exist on anyones machine at our company... 
 
 So far we have tried uninstalling PW and deleting the working directory on the c drive to no avail. IT has to be storing old information somewhere on this machine.

Thanks

Kevin van Haaren · Accepted Answer

Somebody should have ProjectWise Administrator installed on their machine, whoever admins your projectwise should have it. chklcleanup.exe is installed with that. Running chklcleanup.exe requires projectwise administrator privileges on the datasource. 
 You can try changing the working directory folder for the user, this also requires admin privs and the administrator tool.

Error 58218 - The checkout location is already in use.

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