PW Drive 2023.2.252 Connection Issues

RE: PW Drive 2023.2.252 Connection Issues

Dave Cumming — Thu, 15 Jun 2023 12:02:43 GMT

A new version of ProjectWise Drive was just released to address a bug that was discovered. Please install the update and restart your machine. If the issue persists, please open a support case so that someone can work with you directly.

RE: PW Drive 2023.2.252 Connection Issues

Morten Sørensen — Thu, 15 Jun 2023 07:35:39 GMT

This method does not work..
The issue still persists.

RE: PW Drive 2023.2.252 Connection Issues

Dave Cumming — Sat, 03 Jun 2023 02:50:04 GMT

Hi, Eddie.
Please ask your user to do the following:

1) Sign out of PW Drive

2) Exit/Quit PW Drive (from the icon in the Windows system tray)

3) Make sure that Connection Client is up to date. if it is not, update it if it is, then repeat steps 1&2 for the Connection Client

4) Open/Sign into the Connection Client

5) Open/Sign into PW Drive

if they are still experiencing problems, please open a case with Technical Support

RE: PW Drive 2023.2.252 Connection Issues

Ronald Alt — Fri, 02 Jun 2023 14:39:29 GMT

My users are also experiencing similar issues with the newest version. Some users are also experiencing syncing issues along with crashes of the program.