External User PW Web Connections not showing

Is the external user account setup in ProjectWise Design Integration with the same IMS identity?

Yes, the identity is the same. We are using Windows Sync'd accounts and I have added the IMS identity to the account. In my past experience with this I didn't have to use IMS for that to work, but that was internal. Had to provide domain credentials to access the connection but the connection still appeared to the user.

Kevin,

I think I have solved the issue. It appears that you must also invite the organization to the Web Connection(s) in the ProjectWise Project. This is in addition to inviting the individual users. It is done from the ProjectWise Web Connection Administration Settings.

Thanks as always for your response...

Tim..

Tim, which web platform are you using for this?

Connect, PW365, Bentley Infrastructure Cloud?

We are using Connect.