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ProjectWise Design Integration Forum Document Properties -> Attributes tab displays blank
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    • Projectwise Explorer
    • Document Properties

    Document Properties -> Attributes tab displays blank

    John Piepgrass
    John Piepgrass over 11 years ago

    Hi

    We have a cell in the title block that acquires its information from the documents attributes.  When I tried to set some of these attribtues I saw the following behavior.

    I right click on the document, and select "properties".  A dialog box comes up with 7 tabs.  Many of these tabs show information about the file, but the "Attributes", "More Attributes" and "File Properties" tabs are completely blank (I think these tabs are actually grey instead of white like the others).

    When me fellow administrator tries this, he is presented with bunch of information, which he is able to fill in, and the cell is able to read.

    If anyone has any suggestions about how I might be able to configure my projectwise explorer to show this information, I would be very grateful.

    John

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    • Dan Williams
      Offline Dan Williams Tue, Sep 27 2011 12:42 AM

      John,

      Sounds to me like you might have multiple Interfaces defined, but no layout for the Interface that you are using for this particular environment.  Assuming that you are using ProjectWise Explorer V8i (SELECTseries 3), try clicking on "Tools > Interface...".  You should get a dialog that will allow you to pick a different Interface.  You could ask your fellow administrator what Interface he/she is using and then select that one.

      HTHs

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    • Dan Williams
      Offline Dan Williams Tue, Sep 27 2011 12:42 AM

      John,

      Sounds to me like you might have multiple Interfaces defined, but no layout for the Interface that you are using for this particular environment.  Assuming that you are using ProjectWise Explorer V8i (SELECTseries 3), try clicking on "Tools > Interface...".  You should get a dialog that will allow you to pick a different Interface.  You could ask your fellow administrator what Interface he/she is using and then select that one.

      HTHs

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    • John Piepgrass
      John Piepgrass Tue, Sep 27 2011 3:53 PM in reply to Dan Williams

      Thank-you!!!

      I am fairly new at this (as you can probably tell). Sorry to ask such a noob question.

      My fellow administrator was suggesting a re-install... but I was very doubtful that was going to help.

      Your suggestion worked perfectly!

      Thanks again!

      John

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