ProjectWise Full Text Search Not Working...

Suzette Delavega-Edmondson over 11 years ago

...even when the process command goes through successfully. The PWise Orchestration Framework Administrator monitor shows 0 files in queue, all documents are indexed and the index data stored in the right place. Does anyone have any idea what is wrong?

Thanks,

Suzette

Offline John Schown Mon, Feb 6 2012 2:38 PM
Suzette,

Can you provide more information about the error received by the user or any other details on what happens when the user runs a full text search?
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Suzette Delavega-Edmondson Mon, Feb 6 2012 2:57 PM in reply to John Schown
There is no error message, just no results when I know there should be results and there used to be results. It stopped working when we had to reboot the server.
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Tracy Brooks Mon, Feb 6 2012 7:43 PM in reply to Suzette Delavega-Edmondson

You might verify that the Orchestration Framework sevice is running. I've seen where sometimes after a server reboot, this service does not start automatically as it should. If it's not running, try to start it manually.

Hope this helps
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Offline Molly Watts Mon, Feb 6 2012 8:12 PM in reply to Suzette Delavega-Edmondson
It sounds like the problem isn't with processing new documents, but with searching the existing ones? We can take a closer look if you contact Bentley Technical Support.
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Suzette Delavega-Edmondson Tue, Feb 7 2012 10:07 AM in reply to Molly Watts
Yes, the Orchetration Framework Service is running, I restarted it maually after the reboot. I will lodge a ST. Thanks.
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