• Is it possible to allow users to create new versions while workflows are enabled?

    We have just recently started using PW and have created Workflow rules for our environment. However, it appears that this prevents users from manually creating new versions of documents (its greyed out). Is there a way to allow the user to create new…
  • Civil 3d 2020 Xref : Issue

    Good morning All, I use projectwise to check out my drawings. When I attempt to attach a drawing form PW it will only show my local disk rather than PW ( i need to have it pull from PW). will I need IT to help or is it an easy fix? ( I don't have…
  • Export download speed seems capped at 1.0Mbps. Is there a setting that is restricting the speed?

    I did a Managed Export yesterday (with 190 references). The throughput (measured by MB downloaded divided by time to download - NOT by a speedtest) seemed locked at 1.0 Mbps. the fact that it is at 1.0 as near as I can measure seems to be a setting (or…
  • When I'm editing a doc in PW, it only updates the document that's saved to my computer and not the one in PW. So, my boss doesn't see my edits. Can anyone help?

    I make edits, and I save it. I press the button a million times and I press ctrl+s a few times too! Yet when I save it, "saved to this PC" pops up on top. I can find my edits are made when I open the document again, but my boss and other coworkers cannot…
  • Upgrading our Projectwise Server from 10.00.3.280 to 10.00.3.299

    Lately we have been facing a lot of outages on our application server and have been advised by Bentley team to upgrade our software across all servers (File, Index, Ics, Integration). I wanted to know if it will be a straightforward Uninstallation-Installation…
  • Help! Document code restrictions

    Hi I'm hoping this is a simple thing and I'm just having a mental block right now. We have a project where a client wants us to use a restricted range of serial numbers on our files. Our document codes are typical ISO 19650 (UK) compliant format so…
  • Projectwise OF Service taking too much time (few hrs) to complete and using >90% system resource

    Is there a way to make sure OF services completes in time or restarts if it gets stuck? Would there be any problem if I create a task to restart the service?
  • Where is the Federated Identify Stored in PW Database?

    We are in the process of moving all of our Logical Accounts to federated. The federation process for our domain is complete, but we have alot of gaps within our current email addresses within ProjectWise Admin. I'm wanting to know where the Federated…
  • Index server is experiencing a lot of outage

    Something very odd has been happening on our Index server where the server was not accessible remotely for few days. The issue started on the weekend, the first thing that pops up is low virtual memory (below) where the ram being used is a constant >90…
  • PowerGEOPAK in ProjectWise keeps crashing

    Hello. PowerGEOPAK in ProjectWise keeps crashing after using it for a bit. This is happening to everyone in my office that is working on the same project. My co-worker printed out the error log and this is a bit of it: Exception 0xc0000005 at Thu…
  • Changing column order in view

    I have an issue where if I change the order of columns of a view in PW administrator, the change isn't reflected in PW explorer. The view is set to an environment, so I would expect all PW explorer folders using that environment to see the changes. …
  • ProjectWise Integration for Civil 3D 2023

    Does anyone have a projected release date for PW Integration for C3D 2023 yet? Don't really want to start using that version until PW can run on it. TIA!!
  • Projectwise folder won't show up when trying to open a file in POWER Geopak?

    Hi, I've been trying to solve this problem since Geopak won't let me attach any reference or open any document since the file explorer its empty. Any suggestions? Thanks.
  • Column View: File Properties > Summary Information > Application Name?

    Is it possible to view File Properties > Summary Information > Application Name as a column on a custom view? It seems like I can see the information on the File Properties dialog, but when added to the view, no information is present. The Company…
  • ProjectWise integration with Autodesk InfraWorks

    Hi everyone. I would like to know if ProjectWise has integration with Autodesk InfraWorks, such as connecting to AutoCAD. In my job we use the ProjectWise with AutoCAD.
  • Processing DOT .cfg Workspaces into ProjectWise CSB managed Workspaces.

    I am looking for other user / developer insight into a sort of "Best Practice" when it comes to adapting DOT Workstation / Server WorkSpaces into ProjectWise CSB based Managed Workspaces. I'm sure there must be something out there in the digital ether…
  • Why doesn't there appear to be any Projectwise support available in the Australian Timezone or similar timezones?

    Why doesn't there appear to be any Projectwise support available in the Australian Timezone or a similar timezone. Getting to speak to someone during my normal working hours is very hard. Maybe Australia isn't a big enough market to have local support…
  • ProjectWise Explorer CONNECT error: 112173 Cannot start application for the specified document.

    Hi, Just recently I am unable to open any Microsoft Office files in ProjectWise, I get the error code 112173. There are no user associations, only global. I have run the PW in repair mode and nothing changed. ProjectWise Explorer CONNECT 10…
  • Bentley IMS and iCS for PDF

    I am testing Bentley IMS Authentication for my company. So far everything is great except when trying to rendition files using iCS for PDF I receive this error: The following error occurred on PWICS: Could not login to datasource "PW01.hornershifrin…
  • A process is taking too much time on one of the server, what does it imply?

    I received an email from our auto agent indicating a 'MAJOR' issue occurred on one of our prod servers saying that a process took 100% of the time, refer to the pic below- I wanted to ask if this could amount to a larger issue in the future for us…
  • PDF Rendition setup for Autodesk C3D, 2021

    I am at the begining stages of setting up PDF Renditioning profiles for a project we have active in ProjectWise for Civil 3D 2021. At this stage, I do not have much background in C3D, so my learning curve might be a bit steep. I have the plugin…
  • Zero-Day Vulnerability Discovered in Java Spring Framework aka Spring4Shell (similar to Log4Shell?) Does this affect Projectwise in any capacity?

    If yes then is there any counter measures we need to be aware of?
  • ProjectWise Link in SharePoint Not working

    I was trying to place ProjectWise link to SharePoint site. However I am getting an validation error in SharePoint. Is there any way to get rid of this error?
  • ProjectWise 365 Work Area Connection

    Hello, currently we are trying to log in to a datasource using ProjectWise 365 so we can see the Work Areas which we have associated to a project but when we try to log in with either a local account or a Windows domain account, we get an error which…
  • Problem with refreshing local copy of .ecw files

    Hi, I am working with setting up drawings in ProjectWise. Each drawing has Aerial map attached what includes huge .ecw files with parts of map. Those files have been already downloaded as a local copy to my computer. Do you have any idea why…