PDF Reader: Links to ProjectWise no longer works

Offline Leif Frederiksen over 9 years ago

Hi all,

After updating to Adobe PDF Reader versions 10 and 11, my links to ProjectWise documents no longer works. I have tried lots of security settings, but I cannot get the Reader to accept the pw:// protocol as something that can be trusted.

It works fine in Reader version 9, so it's some new "feature" of the newer versions.

Any experience on how to overcome this?

Regards,

Leif

0 Offline Arne Mortensen Wed, Jul 16 2014 3:18 AM

I haven't seen this before, but I would recommend you to try to change the security setting in Adobe Reader. To do so hit Edit -> Preferences and from the list select Security (Enhanced)

There you will find Automatically trust sites from my Win OS security zones. Place a checkmark in front of that line, and I hope you can open the PDF files using the newer Adobe Reader.

NB. I found this setting in Adobe Reader 11.0.07
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0 Offline Leif Frederiksen Wed, Jul 16 2014 3:31 AM

Hi Arne,

Thanks for the input. I already tried this option, but it did not help L

/Leif

From: Arne Mortensen [mailto:bounce-Arne_Mortensen@communities.bentley.com]
Sent: 16. juli 2014 09:19
To: ContentPublishing@communities.bentley.com
Subject: RE: [Content Publishing Forum] PDF Reader: Links to ProjectWise no longer works

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I haven't seen this before, but I would recommend you to try to change the security setting in Adobe Reader. To do so hit Edit -> Preferences and from the list select Security (Enhanced)

There you will find Automatically trust sites from my Win OS security zones. Place a checkmark in front of that line, and I hope you can open the PDF files using the newer Adobe Reader.

NB. I found this setting in Adobe Reader 11.0.07
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0 Offline Arne Mortensen Wed, Jul 16 2014 3:45 AM in reply to Leif Frederiksen

On the same setting page, you could try to set a checkmark in front of Enable Protected Mode, and select Protected View Off, and see how that goes.
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0 Offline Arne Mortensen Wed, Jul 16 2014 3:49 AM in reply to Arne Mortensen

Is the PDF file a 3D PDF, then it you should check the Preference JavaScript, where you can Enable Acrobat JavaScript and Enable global object security policy.
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0 Offline Leif Frederiksen Wed, Jul 16 2014 3:57 AM

It is just a plain PDF generated from Word (save as PDF).

I tried the settings you suggested (and several more) but to no avail.

Does anybody actually have this working – having Adobe allow hyperlinking to pw:// or anything else but http://, https:// and mailto:// ?

/Leif

From: Arne Mortensen [mailto:bounce-Arne_Mortensen@communities.bentley.com]
Sent: 16. juli 2014 09:50
To: ContentPublishing@communities.bentley.com
Subject: RE: [Content Publishing Forum] PDF Reader: Links to ProjectWise no longer works

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Replying to this email posts your reply in the thread.

Is the PDF file a 3D PDF, then it you should check the Preference JavaScript, where you can Enable Acrobat JavaScript and Enable global object security policy.
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