It appears that it's not possible to automatically notify multiple users when a response to a transmittal is received as only the creator of the transmittal is notified. This then relies on them (usually the Document Controllers on a project) to then cascade to the rest of the project team who need the information. Or, it relies on the users to constantly review their Deliverables Management module to see the status of transmittals.
Would there be an option for when users are copied in the RFI going out they could be notified of the response?
Regret to inform you that at present, response to a RFI would be notified only to the user who have raised the question. The issuer could then distribute the response offline.
Thanks this is what I thought. Is there any plans to include a CC in the responses option so when sending a transmittal you could say any responses these people should be included?
Hi Ben, we can check with the product team if there is a scope for filing an enhancement if that helps.
yeah that would be good if you could check this.
In update 5.1 we implemented a new feature was implemented called “Send link via email” you can read about it in help file:
Please let me know if this helps.
Ah that might be what the team is after thanks