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How to restore a deleted document from project-wise

Hi,

Please how to restore a deleted file from project-wise (10.00.02.265). one of our users has deleted the document by mistake and he wants to retrieve it.

Regards.

Parents
  • Hello Firas, if the below setting is enabled on the datasource, then you should be able to recover the file from the "Deleted Items" folder. If this setting is not enabled, the file has to be recovered from the backup of physical storage. If your datasources are hosted by Bentley, the cloud support team can recover a deleted file for you, all you need to do is raise a Service Request with the path of the folder in which the file was placed.

    Answer Verified By: Firas Abdul rahman 

Reply
  • Hello Firas, if the below setting is enabled on the datasource, then you should be able to recover the file from the "Deleted Items" folder. If this setting is not enabled, the file has to be recovered from the backup of physical storage. If your datasources are hosted by Bentley, the cloud support team can recover a deleted file for you, all you need to do is raise a Service Request with the path of the folder in which the file was placed.

    Answer Verified By: Firas Abdul rahman 

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