Change Authentication method if IMS is not working.


Search Topic /Question:   My users are not able to login to ProjectWise Explorer due to an IMS outage.  How can I get the users working using a different authentication method?

What you will learn: How to change the user account from Federated Identity to Windows.

 

Product(s): 

 ProjectWise Explorer

 

Version(s): 

 All

 

Area: 

 IMS Login

Solution:  In ProjectWise administrator temporarily change the user accounts from Federated Identity to Windows account

Step 1:  Log into ProjectWise Administrator as an administrator

Step 2:  Go to the "Users" node to display all the user accounts. 

Step 3:  Click on the "Identity provider" column to sort the user accounts who have an Identity Associated with the account.

Step 4:  High Light all the user accounts that have an Identity.

Step 5 Right click and choose Properties.

Step 6:  On the General tab under "Security" change the type from "Federated Identity" to "Windows."

Step 7  Click apply \ Okay

Step 8:  Instruct the users to change the login type in ProjectWise Explorer to "Windows Domain"