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ProjectWise Publishing Wiki Word documents are not printed to PDF anymore using ProjectWise iCS / DCS
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      • Word documents are not printed to PDF anymore using ProjectWise iCS / DCS
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    Word documents are not printed to PDF anymore using ProjectWise iCS / DCS

    Product(s): ProjectWise Explorer Client
    Area: MISC
    Original Author: Arturas Zidonis, Bentley Technical Support Group

    Problem Description

    ProjectWise i-model Composition Server was printing .doc files to pdf correctly. After installing Microsoft Excel it stopped working and following error appeared. 

    ERROR: Failed to add plot on 'datasource name' for document 'document path on ProjectWise' WORDPROV, Cannot open document 'document path on ProjectWise'

    --file may be password protected,
    --or incorrect password specified,
    --or there was another problem opening the file.

    Steps to Resolve

    Restart ProejctWise Orchestration Framework service and check in ProjectWise Orchestration Framework administrator if all processes are running.

    • MISC
    • ProjectWise Explorer Client
    • SELECTsupport
    • Problem Solving
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    • Arturas Zidonis Created by Bentley Colleague Arturas Zidonis
    • When: Tue, Mar 4 2014 8:48 AM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Tue, Dec 6 2022 9:36 AM
    • Revisions: 5
    • Comments: 0
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