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ProjectWise Publishing Wiki Prerequisite error installing Projectwise Interplot Organizer
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    Prerequisite error installing Projectwise Interplot Organizer

    Product(s): ProjectWise InterPlot Organizer
    Version(s): 08.11.11.56
    Environment: Windows 7 64 bit
    Area: Installation
    Subarea: N\A

    Problem Description

    When I attempt to install Projectwise Interplot Organizer SS4, the following error appears even though the Prerequisite Pack in question is already installed: "This product requires at least version 08.11.09.03 for Bentley Desktop Applications: Please install the latest version of this package and then restart this installation."

    Steps to Resolve

    1. Run regedit.exe
    2. Navigate to HKEY_LOCAL_MACHINE\Software\Bentley\XM_Prerequisite\
    3. Look for any key not appearing in the format of: 080904xx  (e.g. SKM)
    4. Export the questionable entry (SKM) and delete the key
    5. Reinstall Projectwise Interplot Organizer
    6. Import registry entry exported in Step 4

    Note: The issue is that if there is any subkey that does not follow the proper naming convention (i.e. 081109xx, 081107xx. 080904xx), the Organizer install will fail the desktop prerequisite check.

     

    • ProjectWise InterPlot Organizer
    • InstallationWindows 7 64 bit
    • ProjectWise
    • en
    • 08.11.11.56
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    • marion powell Created by marion powell
    • When: Wed, Jun 27 2018 2:37 PM
    • Revisions: 1
    • Comments: 0
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