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ProjectWise Publishing Wiki Error Calling Rendition web service, Login failed for user XXXX ('Domain\iCS server name$' in most cases)
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    • ProjectWise Publishing Wiki
    • +Publishing Documentation
    • -ProjectWise i-model Composition Server for PDF
      • +Administrator - ProjectWise i-model Composition Server
      • -PDF - ProjectWise i-model Composition Server
        • "Network Path Not Found" when running i-model Composition Server job
        • A rendition is not created from an iCS for PDF adhoc job
        • Adding Custom Form (Page) Sizes to Dynamic Composition Server Printer
        • Adhoc jobs submit but do not run
        • All documents in an iCS Job are getting processed even though the Job was Started > Incremental.
        • Attribute Data attached to a Block (Cell) in a DWG file on a Frozen Layer is displayed and printed
        • Bentley i-model Composition Server (iCS for PDF) – Getting Started
        • Changing the default iCS for PDF printer
        • Controlling PDF Paper Sizes in iCS
        • Copy Environment from Source Folder
        • Could not establish trust relationship for the SSl/TLS secure channel
        • Could not locate ProjectWise document
        • Creating a multi-page PDF
        • Creating PDF's from multiple sheet models using iCS
        • Description of design file applied to description of rendition
        • Environment variables set by rendition service for character substitution
        • Error Calling Rendition web service, Login failed for user XXXX ('Domain\iCS server name$' in most cases)
        • Error calling the rendition web service
        • Error calling the rendition web service - Login failed for user
        • Error calling the rendition web service when creating a rendition with PW Explorer
        • Error code 100
        • Error code 32768
        • Error creating rendition and "Display descriptions" enabled in ProjectWise
        • Error Message: The assembly [varies] is not trusted due to SubjectCertExpired
        • Error trying to create PDF Renditions when I run a job or from ProjectWise Explorer
        • Failed to create plot set
        • Failed to created Rendition
        • Failing to create rendition in iCS
        • How to create a rendition from all sheets in an Excel document
        • How to grayscale Office document renditions using iCS for PDF and InterPlot Organizer
        • How to point ProjectWise users to the new iCS server
        • iCS for PDF Performance
        • iCS - Keeping windows/temp clean
        • iCS for PDF - InterPlot Organizer ProjectWise login failed
        • iCS for PDF adhoc jobs are not publishing renditions - OF Administrator Database connection error
        • iCS for PDF adhoc jobs submit but do not run
        • iCS for PDF Email Notification Date/Time Settings
        • iCS for PDF Pause/Resume Service and Jobs
        • iCS for PDF Predefined ProjectWise Users
        • iCS Job hangs when it contains a Microsoft Office document
        • iCS jobs will not start
        • Incorrect fonts in generated .pdf through iCS for PDF Server
        • Incorrect sizes generated when creating iCS for PDF renditions
        • Incremental Job Change Criteria
        • Independent Control of Document Name, File Name, and Description
        • Installation - Generic error
        • Invalid argument passed to dmsapi function or Failed to create plot set
        • Job definition cannot be edited
        • Method not allowed
        • Multi-Page PDF from Flat Set using iCS for PDF
        • Partial Folder Mirroring
        • PDF Renditions of Office documents are blank
        • Project output destination
        • ProjectWise Explorer improvements with iCS for PDF
        • Recursive Folder Input
        • Rendition does not update title block attribute if attribute or tags are placed in reference file
        • Rendition Failed to Create a moniker from a given a string
        • RenditionService.svc is too busy
        • The custom line style is wrong displayed in the PDF file
        • The MicroStation IPARM engine did not complete successfully - Milepost code: 0
        • Title Block Attributes are not updating in the rendition of an AutoCAD DWG File
        • Unable to obtain web service credentials
        • Unauthorized Access Exception 80070005
        • Understanding the iCS for PDF “Output Destination Folder” rendition component Create Version/Overwrite options
        • Video: Using IPLOT settings file in iCS for PDF
        • What are the recommended settings for the ProjectWise Dynamic Composition Server printer driver?
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    Error Calling Rendition web service, Login failed for user XXXX ('Domain\iCS server name$' in most cases)

       
      Applies To 
       
      Product(s): ProjectWise Dynamic Composition Server (DCS)
      Version(s): 08.11.11.xx
      Environment:  N/A
      Area:  PDF
      Subarea: 
      Original Author: Dawn Gentry, Bentley Technical Support Group
       

     

     

     

     

     

     

     

    Note: This Wiki also applies to Bentley i-model Composition Server for PDF (iCS).

     

    Error or Warning Message

    User attempting to submit an interactive DCS/iCS for PDF job via PW Explorer, (right click Create Rendition) but the following error appears:

    “Error calling the rendition web service.”
    -GenerateRenditions: System.Data.OleDb.leDbException: Login failed for user xxxxx
      at System.Data.OleDb.OleDbConnectionInternal..ctor(OleDbConnectionString
    constr, OleDbConnection connection)
      at System.Data.OleDb.OleDbConnection.Factory.CreateConnection(DbConnecti
    onOptions option, Object poolGrouProvidernfo, DbConnectionPool pool,
    DbConnection owningObject)

    Creating an automated rendition job in DCS Administrator works.

    How to Avoid

    In IIS under Application Pools, highlight RenditionServiceAppPool, select Advanced Settings and set the “Identity” value under “Process Model” to a user that has access to the database.

    Basically, when an interactive job is run from PWE, the web service is used to create this job.  The web service makes a call to the OF database and has to run as a service.  The default identify on the application pool is LocalSystem.  I believe if the OF database were local to the DCS/OF server, it would work… but it’s not typical to have the OF database on the DCS/OF server, usually the database server is a separate machine. 

    The identity user needs access to the OF database.  You can try setting NetworkService which should have access by default, but if the user has restricted access to the OF database, you may have to specify a domain account that does have access (Custom account).

    • iCS
    • ProjectWise Dynamic Composition Server
    • DCS
    • error message
    • Bentley i-model Composition Server for PDF
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    • Dawn Clark Gentry Created by Dawn Clark Gentry
    • When: Mon, Aug 5 2013 4:27 PM
    • Nilay Jadwani Last revision by Nilay Jadwani
    • When: Thu, Aug 8 2019 9:44 PM
    • Revisions: 8
    • Comments: 0
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