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ProjectWise Design Integration Wiki Customization file load failed, file not found: regen
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        • 50002 Cannot start application for the specified document
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    Customization file load failed, file not found: regen

      Product(s): ProjectWise Explorer Client
      Version(s): 08.11.11.559
      Area:  Integration - AutoCAD
      Subarea:  Enable / Disable integration
      Original Author: Dana Guthrie, Bentley Technical Support Group

    Error or Warning Message

    Customization file load failed, file not found: regen

    click okay and it gives a message that lists the projectwise\bin\autocad\idoma~1.dll

    Explanation

    User is trying to get Projectwise integration to work with AutoCAD
    when the user opens a dwg from ProjectWise, the file opens but then he gets the error.

    We found that the user had installed the Projectwise Autocad integration module for Autocad 2012
    He then upgraded Projectwise to a version that supports AutoCAD 2012
    This was causing a conflict

    How to Avoid

    Option 1:  Remove all Projectwise and reinstall

    1. Remove the Projectwise integration AutoCAD module add in
    2. Remove Projectwise Explorer
    3. Reinstall Projectwise Explorer version that supports the version of AutoCAD you are running.

    See Also

    Projectwise in an Integrated World

    • Enable / Disable integration
    • Integration - AutoCAD
    • error message
    • ProjectWise Explorer Client
    • SELECTsupport
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    • Dana Guthrie Created by Bentley Colleague Dana Guthrie
    • When: Mon, Feb 3 2014 11:59 AM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Mon, Oct 10 2022 3:50 PM
    • Revisions: 4
    • Comments: 0
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