Error or Warning Message

Last Error 58218.  Error copying document 'mydocument.pdf' to client. The checkout location is already in use.

Explanation

There are a few scenarios that cause this problem to occur. The most common is when ProjectWise users share the same local path to their working directories and the ‘Leave local copy’ setting is checked on.

For example:

• User A on Machine A has a working directory of c:\PW-Work
• User B on Machine B has a  working directory of c:\PW-Work

User A on Machine A checks out and in or copies out test.txt from Projectwise. User B logs on to user A’s machine and tries to checkout or copy out the same file. Because the local working paths are the same, User B will get the error because User A already has a copy of text.txt in the c:\PW-Work

ProjectWise tracks what it thinks is in the user's local working directory in a database table called dms_chkl. There are three critical pieces of information that must be unique for every entry in that table (file, node and working dir path). This means no two users can copy a file out on the same node(computer) into the same working directory location. This is to prevent accidental overwriting of files and other potential data "confusion".

How to Avoid

Option 1: Purge the working directory via PW, delete in Windows

1. On the client machine where the problem occurs log in as the user having the issue, go to tools Document Organizer, Check in all files, then purge the working directory (copies, and workspace files).

2. If there are two users using the same machine, it is best to log in as both users and check in all files before doing the purge for each user.

3. Log out of Projectwise Explorer

4. In Windows Explorer, find the working directory and delete it.

5. Assuming one person to one machine, Log back into Projectwise and the working directory will be recreated.

6. Try to reproduce the problem with the same file.

7. If the problem still occurs then you will need to clean up the dms_chkl table or change the users working directory path to a unique path.

Option 2: How To change the users working directory via PW Admin

1. Follow the steps above to purge the working directory then delete it via windows explorer, log out of Projectwise Explorer

2. In Projectwise administrator change the users working directory path to something unique.

3. Allow the users to log back into ProjectWise and it will create the new working directory path.

Option 3: Clean up the DMS_CHKL table

There is an Administrative tool that can be used to clean up the DMS_Chkl table
See:  http://communities.bentley.com/products/projectwise/content_management/w/wiki/5520.aspx

See Also

If the users have to have the same path for working directories then review the following section in the PW Administrator help

ProjectWise Administrator \ ProjectWise Administrator Reference \ Datasources \ Datasource Properties Dialog \ Datasource Properties Dialog Settings Tab \  Allow several users to fetch documents to the same location