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    ProjectWise Point Cloud Streaming Not Functioning Correctly

    Product(s): ProjectWise Explorer Client
    Version(s): 08.11.11.559
    Area: Open / Save / Copy / Move
    Original Author: Jacquelene Smiro, Bentley Technical Support Group

    Problem Description

    Not sure if ProjectWise streaming Point Cloud and raster references functioning correctly.

    Steps to Resolve

    Please check the following:

    a. On the server hosting the storage area where the point cloud or raster file is stored (either Integration server or caching server) verify the dmskrnl.cfg file to ensure that it is enabled.

    b. Check PW Admin using the File Streaming node. This functions on a per datasource level. 

    c. Check the MIME type configured on the document, that it is set according to what was enabled in the PW admin under the file streaming node (either pointcloud or raster) 

    d. This is a licensed feature.


    The streaming of point cloud and/or raster references can be enabled (or disabled) by your administrator in ProjectWise Administrator. Point cloud streaming and raster reference streaming are licensed features that are enabled first at the server level (through settings in the dmskrnl.cfg file -if using load balancing make sure you edit both configs), and then on a per-datasource basis using the File Streaming datasource node

    When point cloud and/or raster reference streaming is enabled and a point cloud or raster reference is copied out as the result of opening the master document to which it is attached, only the portions of the file necessary to complete the view in MicroStation are downloaded. Additional portions are downloaded as necessary as the user pans and zooms. If streaming is disabled, the entire file will be downloaded when it is copied out.

    ***Note, Also, the entire file will always be downloaded if it is checked out, regardless of whether streaming is enabled or disabled.

    If you want raster references to be copied out upon attachment instead of checked out, set the attachment as read-only in the Raster Manager dialog. Point cloud files are always copied out upon attachment.

    When opening master documents that have point cloud or raster documents attached, make sure you always select to copy out (and not check out) the point cloud or raster documents.

    While point cloud streaming is new in this release, raster reference streaming is not — only the way in which it gets enabled has changed (in previous versions, raster reference streaming was enabled through configuration variables in the user's mcm.cfg file).

    When streaming is enabled, this field controls the minimum size that a file must be in order for it to be streamed. **Point cloud and/or raster reference files at or above the minimum file size will be streamed when copied out, and files below the minimum file size will not be streamed when copied out (the entire file will be downloaded instead). This field is disabled when Option is set to Disable streaming.

    • Open / Save / Copy / Move
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    • JackiS Created by JackiS
    • When: Fri, May 9 2014 12:32 PM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Mon, Sep 26 2022 1:46 PM
    • Revisions: 7
    • Comments: 0
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