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    Indexing 'access denied" configuration read/updated failed

      Product(s): ProjectWise Integration Server
      Version(s): 08.11.11.111
      Area:  Orchestration Framework
      Subarea:  Full Text Indexing
      Original Author: Dana Guthrie, Bentley Technical Support Group

    Problem

    'Access denied" configuration read/updated failed. External Module has
    reported an error.

    User has two head and one tail configuration. Indexing is on the tail.
    any process the user tries to start via the doc processors in PWadmin he
    gets 'access denied" configuration read/updated failed. External Module
    has reported an error.

    Product: ProjectWise Server V8i
    Version: 08.11.11.111
    Area: Orchestration Framework, Problem ID#: 86297, ERRORMESSAGE

    Solution

    The dmsafpengineconf.xml files are out of sync and this is likely the cause of the problem.

    Gathered procmon and pwadmin logs and are currently reviewing them.
    We then decided to take a shot and copy one of the c:\program
    files\bentley\projectwise\bin\dmsafpengineconf.xml files around to all
    three servers so they would be consistent.
    We then restarted the services and ran a doc process and it appears to
    have solved the problem. It is important to note that you may need to try a different version of
    this file.


    Any time you make a change to a user name and password or a change to
    the index server location in the document processors, you will need to
    copy the dmsafpengineconf.xml file to the other head\tail servers.
    These are the only configurations that are stored in this file.

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    • Dana Guthrie Created by Bentley Colleague Dana Guthrie
    • When: Wed, Jul 2 2014 8:30 PM
    • Thomas Hess Last revision by Thomas Hess
    • When: Wed, Aug 3 2016 2:20 PM
    • Revisions: 2
    • Comments: 0
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