Problem

'Access denied" configuration read/updated failed. External Module has
reported an error.

User has two head and one tail configuration. Indexing is on the tail.
any process the user tries to start via the doc processors in PWadmin he
gets 'access denied" configuration read/updated failed. External Module
has reported an error.

Product: ProjectWise Server V8i
Version: 08.11.11.111
Area: Orchestration Framework, Problem ID#: 86297, ERRORMESSAGE

Solution

The dmsafpengineconf.xml files are out of sync and this is likely the cause of the problem.

Gathered procmon and pwadmin logs and are currently reviewing them.
We then decided to take a shot and copy one of the c:\program
files\bentley\projectwise\bin\dmsafpengineconf.xml files around to all
three servers so they would be consistent.
We then restarted the services and ran a doc process and it appears to
have solved the problem. It is important to note that you may need to try a different version of
this file.

Any time you make a change to a user name and password or a change to
the index server location in the document processors, you will need to
copy the dmsafpengineconf.xml file to the other head\tail servers.
These are the only configurations that are stored in this file.