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ProjectWise Design Integration Wiki SSO does not work through gateway server
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    SSO does not work through gateway server

      Product(s): ProjectWise Design Integration Server
      Version(s): 08.11.11.590
      Area: Integration / Caching /Gateway
      Subarea: Network
      Original Author: Molly Watts

    Problem

    Connecting to a datasource from an external network, through a Gateway server, can manually enter domain credentials and login.  Using cached credentials on the machine, Single Sign On fails with error message

    Error 58801 "Cannot login to the datasource Authentication failure occurred at the client machine."

    Solution

    Logging into ProjectWise with a Windows account, requires authentication to the domain.  The way it authenticates is different, between manually typing in the user name and password (authenticates at the Integration server) and with SSO (authenticates from the client machine)

    Since the domain can't be reached to authenticate with the domain directly from the client machine, then SSO will not work via the gateway server when outside the network.

    See Also

    http://communities.bentley.com/products/projectwise/content_management/w/wiki/5630

    • Integration / Caching /Gateway
    • ProjectWise
    • en
    • 08.11.21.60
    • ProjectWise Design Integration Server
    • SELECTsupport
    • Network
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    • Molly Watts Created by Molly Watts
    • When: Mon, Dec 21 2015 10:10 AM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Fri, Sep 30 2022 11:22 AM
    • Revisions: 4
    • Comments: 0
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