Unhandled exception has occurred in a component in your application

Problem:

• When installing or modifying the ProjectWise Integration server and including the Automated\Document file Processors, the Install presents an error after clicking okay to the database setup screen. 
• Unhandled exception has occurred in a component in your application.  If you click Continue, the application will ignore this error and attempt to continue
• Cannot start service Bentley Orchestration Shepherd on computer...
• Exception text: System.InvalidOperationException: Cannot start service Bentley Orchestration Shepherd

Product(s) and Version(s):

• ProjectWise Integration
• ProjectWise Orchestration

Steps to Reproduce

• Run the installation for ProjectWise servers.
• Include or add the Automated file processing features
• As you go thru the install enter all requested information and click next
• After clicking okay on the database setup dialog an error is presented
  • Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue
  • Cannot start service Bentley Orchestration Shepherd on computer...
  • Exception text: System.InvalidOperationException: Cannot start service Bentley Orchestration Shepherd

Trouble shooting steps:

• In the page of the install where you are prompted to enter a domain name, username and password; This account is used to run the Orchestration Framework service once installed.
• The error is indicating that the Orchestration Framework is installed but it is not able to start.
• Before clicking continue on the dialog, go to services and try to start the Orchestration framework.
• It may fail with the following error.
  • Windows could not start the ProjectWise Orchestration Framework Service on local computer
  • Error 1069: the service did not start due to logon failure
  • 
• Go to the properties of the ProjectWise Orchestration Framework Service and try re-entering the username and password and start the service again.
• If it still fails than the system is not able to authenticate the user being used to run the service.
• Try another account or create a local account to use for this service
• Make sure the account is part of the Administrator group and has the user policy to 'run as a service'
• After successfully getting the service to start, go back to the install dialog and click continue. The install should now complete.

Solution:

• Make sure the user account that is being used to run the service can be authenticated by the system where the service is running.
• Make sure the account is part of the Administrator group and has the user policy to 'run as a service'
• Make sure you have the correct spelling of the username and password.