ProjectWise Explorer error CONNECTION Client could not be accessed, it is not signed-in

Search Topic /Question:   I am unable to log in to ProjectWise Explorer using an IMS account.  I am getting an error message "CONNECTION Client could not be accessed, it is not signed-in."  In CONNECTION Client I am getting error "Connection Failure, Could not connect."

Solution 1:  Check the Bentley Cloud Services Status to see if there is an issue with the IMS service.

If the Bentley Cloud Services status is good then.

Solution 2:  Check the network configurations.

Step 1:  See: Connection Failure - Could not connect - Licensing

See Also

Failsafe Mode - Licensing, Cloud and Web Services Wiki - Licensing

Change Authentication method if IMS is not working