Problem Description

ProjectWise Gateway service starts then stops.  In the event viewer the ProjectWise gateway services has been stopped no explanation.  The service then can be restarted but within a few minutes it stops, with no explanation in the event viewer.

Solution

 In the dmskrnl.log file the following line was output:

                2008-10-22 00:49:44,909 ERROR [2340] pwise.network - Listener: Socket failed to bind to addr 216.198.82.133 port 5800. Status -10049
ProjectWise cannot find the network card of the IP address so the Gateway service then stops.
In the DMSKRNL.CFG file in the "Section defines listening settings (TCP connections)"  The
BindAddress was set to an IP address that PW could not find.  (The IP address that was in the error line of the dmskrnl.log file.)

After a valid IP address was set to the BindAddress then the Gateway service then started with no issues.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

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