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ProjectWise Design Integration Wiki Gateway service start then stops
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    Gateway service start then stops

      Product(s): ProjectWise
      Version(s): 08.09.04.63
      Area:  General
      Original Author: Bentley Technical Support Group

    Problem Description

    ProjectWise Gateway service starts then stops.  In the event viewer the ProjectWise gateway services has been stopped no explanation.  The service then can be restarted but within a few minutes it stops, with no explanation in the event viewer.

    Solution

     In the dmskrnl.log file the following line was output:

                    2008-10-22 00:49:44,909 ERROR [2340] pwise.network - Listener: Socket failed to bind to addr 216.198.82.133 port 5800. Status -10049
    ProjectWise cannot find the network card of the IP address so the Gateway service then stops.
    In the DMSKRNL.CFG file in the "Section defines listening settings (TCP connections)"  The
    BindAddress was set to an IP address that PW could not find.  (The IP address that was in the error line of the dmskrnl.log file.)

    After a valid IP address was set to the BindAddress then the Gateway service then started with no issues.

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

    • SELECTservices
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    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Tue, Aug 6 2013 1:40 PM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Fri, Oct 7 2022 3:37 PM
    • Revisions: 3
    • Comments: 0
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