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ProjectWise Design Integration Wiki Caching Server Service stoppage
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    Caching Server Service stoppage

      Product(s): ProjectWise Server V8 XM Edition
      Version(s): 08.09.04.xx
      Area:  General
      Original Author: Bentley Technical Support Group

    Problem Description

    User was getting ProjectWise  Caching Server Service stoppage and  was getting 4 hour Eval mode for Caching Server in Event Viewer.

    Solution

     Examined the Documents and Settings\All Users\Application Data\Bentley\licensing folder and their
    were no explicit permissions for the domain administrator service account to be able to “Write” to that
    directory. The same domain administrator service account was running the ProjectWise Caching Server services .  After giving that account write privileges to that directory, doing a “Send Logs now” command from the
    licensetool.exe (Tools menu > Options) - the action was able to write to the transmit logs and license logs.

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

    • SELECTservices
    • 4 Hour Eval mode
    • ProjectWise
    • licensing
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    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Tue, Aug 6 2013 3:10 PM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Fri, Sep 30 2022 1:56 PM
    • Revisions: 3
    • Comments: 0
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