Problem Description

Installing Orchestration Framework fails at the  setting up the Configure Credentials screen after typing in the
Domain:
User
Password:
Validate Password:

Error dialog shows:

Credentials failed validation test with error.
Message: Logon failure: the user has not been granted the requested logon type at this computer
Error code: -2147467259
Help link:
Source:

To adjust your credential and try and validate them again choose the Retry button.

This test may not accurately replicate what the service control manager does. If you feel your credentials are accurate choose the Ignore button.

The Abort button will exit the installer.

Solution

Navigate to Administrative Tools --> Local Security Settings -->Expand Local Policies --> User Rights Assignment and scroll down to log on as service. Make sure the user you are typing in the credential windows has rights to 'Log on as service'. Add the user to the list and you will not see this message again.

This is also mentioned in the V8i Implementation Guide(Located in the Server Install Folder) 2-4 steps 3 & 4.
3. Make sure this account is a Windows account that is a member
of the Administrator group.
4. Make sure this account also has “log on as a service” rights.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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