Problem Description

File Property Extraction not working

OF Logging showed

009-10-16 12:21:51,797 [JobMessage] ERROR AFP.FileProps.Extractor [(null)] - Failed to extract file properties from the document [] file: 5940

2009-10-16 12:21:51,485 [JobMessage] ERROR AFP.Ftr.TextExtractor [(null)] - Failed to delete file D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg attempt 0

Exception information:
  Description: The process cannot access the file 'D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg' because it is being used by another process.

2009-10-16 12:15:52,405 [JobMessage] ERROR AFP.Ftr.TextExtractor [(null)] - Failed to delete file D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg attempt 0

Exception information:
  Description: The process cannot access the file 'D:\pw_extract_tmp\7cc15a0b-4ad5-450a-9671-3e61f4a727ec.msg' because it is being used by another process.
  Application or Object Name: mscorlib
  Method: WinIOError
  Call Stack:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.Delete(String path)

User was not able to delete message. Something had a lock on the .msg

Solution

 The extraction folder has now been excluded from real time Antivirus scans and restarted MSMQ.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!