ProjectWise SS4 Thumbnails Not Appearing

	Product(s):	ProjectWise Server V8i
	Version(s):	08.11.11.111
	Area:	Orchestration Framework
	Original Author:	Bentley Technical Support Group

Problem Description

User just upgraded to ProjectWise SS4 and noticed that thumbnails were not showing up.

Solution

A prerequisite for ProjectWise SS4 was not installed. The Server used for thumbnails processing has to have Adobe Reader X. The previous version used Adobe 9.5

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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