Same raster displayed multiple times in ProjectWise Explorer

Dana Guthrie — Mon, 10 Oct 2022 19:55:22 GMT

Current Revision posted to ProjectWise Design Integration Wiki by Dana Guthrie on 10/10/2022 7:55:22 PM

	Version(s):	08.09.03.70
	Area:	Explorer
	Original Author:	Bentley Technical Support Group

Problem Description

Same raster displayed multiple times in ProjectWise Explorer. Note that it is the same version. Raster 101957a07.c shows three times, 101957a01.c shows twice

Solution

Multiple attribute sheets were created for these documents. Suggested customer delete unnecessary attribute sheets which solved the problem.
• Select a document in the document list and choose Document > Attributes > Delete Sheet.
• When prompted, click Yes to confirm the deletion.
o WARNING: If you select a sheet and choose Document > Delete instead of Document > Attributes > Delete Sheet, you will delete both the original document and all the sheets attached to it.
Note:
• To find out if there are extra attribute sheets for these documents you will need to run a query in the database.
• First you need to find the object ID of the file and the dms folder number where it lives:
o go to view, choose columns, under Basic columns added ‘object id’, under folder columns add folder id.
• Then you need to find out what environment the file is in and the environments corresponding table.
• The environment is listed in the file or folder properties.
• In ProjectWise administrator, right click \ properties on the environment. The General tab lists the name of the table for the environment
• On the database, run the following SQL (Env_table = your environment table, o_projectno = the folder id, o_itemno= the object id)
select * from Env_table where o_projectno = 'xxx' AND o_itemno = 'x'
• Example: select * from env_titleblock where o_projectno = '146' AND o_itemno = '2'
• If 2 entries come back… then there are two attributes sheets for the file

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: SELECTservices, explorer, ProjectWise

Same raster displayed multiple times in ProjectWise Explorer

Thomas Hess — Thu, 04 Aug 2016 18:45:47 GMT

Revision 2 posted to ProjectWise Design Integration Wiki by Thomas Hess on 8/4/2016 6:45:47 PM

	Version(s):	08.09.03.70
	Area:	Explorer
	Original Author:	Bentley Technical Support Group

Problem Description

Same raster displayed multiple times in ProjectWise Explorer. Note that it is the same version. Raster 101957a07.c shows three times, 101957a01.c shows twice

Solution

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: SELECTservices, explorer, ProjectWise

Same raster displayed multiple times in ProjectWise Explorer

Elisabeth Pry — Thu, 15 Aug 2013 19:54:48 GMT

Revision 1 posted to ProjectWise Design Integration Wiki by Elisabeth Pry on 8/15/2013 7:54:48 PM


	Applies To

	Product(s):	ProjectWise
	Version(s):	08.09.03.70
	Environment:	N/A
	Area:	Explorer
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Problem Description

Same raster displayed multiple times in ProjectWise Explorer. Note that it is the same version. Raster 101957a07.c shows three times, 101957a01.c shows twice

Solution

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" sectioXn. THANK YOU!

Tags: SELECTservices, explorer, ProjectWise

Same raster displayed multiple times in ProjectWise Explorer

Same raster displayed multiple times in ProjectWise Explorer

Problem Description

Solution

See Also

External Links

Comments or Corrections?

Same raster displayed multiple times in ProjectWise Explorer

Problem Description

Solution

See Also

External Links

Comments or Corrections?

Same raster displayed multiple times in ProjectWise Explorer

Problem Description

Solution

See Also

External Links

Comments or Corrections?