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ProjectWise Design Integration Wiki Application Error The instruction at 0x5ad71531 referenced memory at 0x00000014
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        • Datasources not displaying in ProjectWise Explorer
        • Error -11149 Cannot save instance to storage
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        • Error 58063: Invalid Username and Password Combination
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        • How do I copy the view columns and a list of files to Excel Spreadsheet?
        • Last Error 11502 copying files into ProjectWise
        • Last Error 56049 Cannot log in to the data source. Database communication Error.
        • Last Error 58030 Unable to create new document version
        • Last Error [319]. Cannot start application for the specified document
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    Application Error The instruction at 0x5ad71531 referenced memory at 0x00000014

      Product(s): ProjectWise Client V8i
      Version(s): 08.11.09.122
      Area:  Explorer
      Original Author: Bentley Technical Support Group

    Problem

    Closing out of ProjectWise getting error dialog:
    Application Error The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read".
    After getting a crash dump on pwc.exe ran it through debug analyzer:

    Full Call Stack
    Function Arg 1 Arg 2 Arg 3 Arg 4 Source
    uxtheme!CAutoCS::CAutoCS+11 00000014 01c96d58 00bb0000 00000014
    uxtheme!CRenderList::CloseRenderObject+16 00010000 01c96d58 00000000 ffffffff
    uxtheme!CloseThemeData+1f 00010000 01c96d58 7876f648 01c96d58
    mfc100u!CMFCBaseVisualManager::CleanUpThemes+1a 01c96d58 78789c5f 3e724390 785f7c7c
    mfc100u!CMFCBaseVisualManager::~CMFCBaseVisualManager+16 3e724390 785f7c7c 01c96d58 00bb0000
    mfc100u!CMFCVisualManagerOfficeXP::~CMFCVisualManagerOfficeXP+fb 3e724248 785f6530 01c96d58 00bb0000
    mfc100u!CMFCVisualManagerOffice2003::~CMFCVisualManagerOffice2003+84 3e724220 00000001 01c96d58 00bb0000
    mfc100u!CMFCVisualManagerVS2005::~CMFCVisualManagerVS2005+61 00bfed68 0021f764 7876a5e7 00000001
    mfc100u!CMFCVisualManagerVS2005::`scalar deleting destructor'+d 00000001 0021f7bc 78695b53 00000001
    mfc100u!CMFCVisualManager::DestroyInstance+25 00000001 7879f55b 00000000 00be7083
    mfc100u!ControlBarCleanUp+34 00000000 00be7083 3e713c41 00000001
    mfc100u!CWinApp::ExitInstance+33 3e713c41 00000001 00000000 00bb0000
    dmactrl!InternalDllMain+118 00bb0000 00000000 00000001 3e7133fd
    dmactrl!__DllMainCRTStartup+7a 00bb0000 0021f82c 7c90118a 00bb0000
    dmactrl!_DllMainCRTStartup+1e 00bb0000 00000000 00000001 00343548
    ntdll!LdrpCallInitRoutine+14 00be785f 00bb0000 00000000 00000001
    ntdll!LdrShutdownProcess+14f 00000000 79fdabb8 00000000 00000000
    kernel32!_ExitProcess+42 00000000 77e8f3b0 ffffffff 0021fbe0
    kernel32!ExitProcess+14 00000000 00000000 00000001 00000000
    mscorwks!SafeExitProcess+157 00000000 0021fc24 79f6c576 0021fc70
    mscorwks!DisableRuntime+dc 00000000 3ff4f57f 013628b4 7c80ae40
    mscoreei!RuntimeDesc::ShutdownAllActiveRuntimes+22a 00000000 00000000 00000001 0021ff14
    mscoreei!CorExitProcess+26 00000000 7c9132ff 603b0000 0021ff20
    mscoree!ShellShim_CorExitProcess+94 00000000 0021ff2c 78ac798d 00000000
    msvcr100!__crtCorExitProcess+29 00000000 0021ff70 78ac7ab0 00000000
    msvcr100!__crtExitProcess+d 00000000 3e7389bf 00404428 00000001
    msvcr100!_cinit+145 00000000 00000000 00000000 0021ffc0
    msvcr100!exit+11 00000000 3e4c8109 00310034 00340037
    pwc!__tmainCRTStartup+138 00310034 00340037 7ffdf000 c0000005
    kernel32!BaseProcessStart+23 004023e6 00000000 78746341 00000020

     

    Exception Information
    UXTHEME!CAUTOCS::CAUTOCS+11In pwc__PID__3684__Date__06_04_2012__Time_02_19_47PM__127__Second_Chance_Exception_C0000005.dmp the assembly instruction at uxtheme!CAutoCS::CAutoCS+11 in C:\WINDOWS\system32\uxtheme.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000014 on thread 0

    Module Information
    Image Name: C:\WINDOWS\system32\uxtheme.dll Symbol Type:  PDB
    Base address: 0x00905a4d Time Stamp:  Sun Apr 13 20:11:10 2008
    Checksum: 0x00000000 Comments:
    COM DLL: False Company Name:  Microsoft Corporation
    ISAPIExtension: False File Description:  Microsoft UxTheme Library
    ISAPIFilter: False File Version:  6.00.2900.5512 (xpsp.080413-2105)
    Managed DLL: False Internal Name:  UxTheme.dll
    VB DLL: False Legal Copyright:  © Microsoft Corporation. All rights reserved.
    Loaded Image Name:  uxtheme.dll Legal Trademarks:
    Mapped Image Name:   Original filename:  UxTheme.dll
    Module name:  uxtheme Private Build:
    Single Threaded:  False Product Name:  Microsoft® Windows® Operating System
    Module Size:  224.00 KBytes Product Version:  6.00.2900.5512
    Symbol File Name:  c:\symbols\uxtheme.pdb\E99E16308F094767B1F07FB5C3E5E2462\uxtheme.pdb Special Build:  &

    Solution

    Switch OS theme from Windows default to Windows classic, Unfortunately this is the only solution for this issue due to the error is at the OS level (Windows code).

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

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    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Wed, Sep 18 2013 5:38 PM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Mon, Sep 26 2022 1:57 PM
    • Revisions: 4
    • Comments: 0
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