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    Send to Mail Recipient is missing in projectwise explorer

      Product(s): ProjectWise Client V8i
      Version(s): 08.11.09.91
      Area:  General
      Original Author: Bentley Technical Support Group

    Problem

    Send to Mail Recipient is missing in projectwise explorer

    Solution

    The problem is, that there is a problem accessing the Mapi32.
    Check to see if the mapi32 features are turned off in the user profile via the win.ini file, they should be turned on

    Every operating system has a different way of verifying the mapi32
    Here are some articles that might shed some light.

    http://support.microsoft.com/kb/813602
    http://technet.microsoft.com/en-us/library/bb124497.aspx

    User Restoring the win.ini from backup in c:\windows\pss, rebooting and running a repair install on ProjectWise fixed the problem for this particular user.

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

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    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Wed, Oct 16 2013 1:43 PM
    • Dana Guthrie Last revision by Bentley Colleague Dana Guthrie
    • When: Mon, Oct 10 2022 3:55 PM
    • Revisions: 3
    • Comments: 0
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