Problem

Send to Mail Recipient is missing in projectwise explorer

Solution

The problem is, that there is a problem accessing the Mapi32.
Check to see if the mapi32 features are turned off in the user profile via the win.ini file, they should be turned on

Every operating system has a different way of verifying the mapi32
Here are some articles that might shed some light.

http://support.microsoft.com/kb/813602
http://technet.microsoft.com/en-us/library/bb124497.aspx

User Restoring the win.ini from backup in c:\windows\pss, rebooting and running a repair install on ProjectWise fixed the problem for this particular user.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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