I am having an issue opening files with Prostructures.
Prostructures opens fine but when I click a file to open or if I browse to a file and click open the program instantly freezes. The licensing box asking if I would like to open the file with Proconcrete or ProSteel does not come up anymore.
Has anyone else experienced this issue?
If you create a new empty file everything works well ? Otherwise we need to check the conditions online with you.'Best regards
Bentley Structural YouTube Channel
Product Engineer - Bentley Systems
I just tried creating a new empty file and I am getting the same result. I can not get into the file.
Hi Jeff, Can you please log a Service Request for this issue so that we can then schedule an online screen sharing session and assist you resolving the issue. You can follow the below Wiki on logging a Service Request - Regards, Alistair Lobo
I have narrowed down the problem. I believe the problem is when I click the Structural Design Model where the 1:1 detail and rebar is located a working units box is supposed to pop up since this file that I am using was created in imperial and I am using metric units. This units box does not pop up anymore and it does not allow me to continue in this file.