Trial time expired for ProStructures (ProConcrete)

I have a user that had ProStructures installed on their system. Even though we have a license for ProConcrete, when the user tries to open ProStructures, it says the trial license has expired. I tried to open ProStructures so I could verify the correct license was applied when ProStructures was installed. Unfortunately, it won't let into the program far enough to check it. I tried to uninstall and reinstall, but it has held onto the trial expired setting. Does anyone have any idea how to get around the trial expiration so I can verify the license?

Thank you for any help

Phillip Hess